Illinois Secretary of State - Naperville

Don't expect reasonable treatment at this office.  My experience with the people here are that while some are very friendly, they are unmotivated, career governmental employees.  A recent exchange with one employee who was exhibiting zero responsibility for example included him telling me, "In my 21 years here, it never occured to me to wonder if a request was reasonable or not...I just send in the paperwork, I don't really care what happens from there"